Returns & Exchanges

At Bajaj Electricals, we are committed to providing high-quality home appliances and ensuring complete customer satisfaction with every purchase. If your product is damaged, defective, or incorrect, you can initiate a return within 7 days of delivery for a seamless replacement or refund.

Return Process

• 1.
  Initiate Request

  Log in to your account and navigate to the 'My Orders' section to select the item you wish to return and provide a reason for the request.

• 2.
  Quality Inspection

  Our support team will review your request and may ask for photos or videos of the appliance to verify the defect or damage before approval.

• 3.
  Product Pickup

  Once approved, we will arrange a free doorstep pickup; please ensure the product is packed in its original box with all accessories, manuals, and warranty cards.

• 4.
  Refund or Replacement

  After the item reaches our warehouse and passes a final quality check, we will process your full refund to the original payment method or dispatch a replacement.